Privacy Policy

Last updated: 27 Dec 2025

Who We Are

Aussie Feral & Pest Solutions (“we”, “our”, “us”) operates this website:
https://aussieferalpest.com.au

We are a New South Wales–based business providing lawful, ethical, and humane feral and pest animal management services across NSW, Australia.

We respect your privacy and are committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy principles.


Information We Collect

We may collect personal information when you:

  • Contact us through forms on our website
  • Email or call us directly
  • Leave comments on posts (if enabled)

The information collected may include:

  • Name
  • Email address
  • Phone number
  • IP address
  • Browser user agent
  • Any details you voluntarily provide in messages or enquiries

We collect only information reasonably necessary to respond to enquiries or provide our services.


Comments

When visitors leave comments on the site (if comments are enabled), we collect:

  • The data shown in the comments form
  • The visitor’s IP address
  • Browser user agent string (to assist with spam detection)

An anonymised string created from your email address (a “hash”) may be provided to the Gravatar service to check if you are using it.
The Gravatar service privacy policy is available at:
https://automattic.com/privacy/

Once approved, your profile picture may be visible publicly with your comment.


Media

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS).
Visitors to the website may be able to download and extract location data from images.


Cookies

Our website uses cookies to improve user experience.

If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies are for convenience and last for one year.

When you visit our login page, a temporary cookie may be set to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in (if applicable), cookies may be used to save login details and screen preferences:

  • Login cookies last two days
  • Screen preference cookies last one year
  • “Remember Me” persists for two weeks

Editing or publishing content may also create a temporary cookie indicating the post ID. This expires after one day.


Embedded Content From Other Websites

Articles on this site may include embedded content (such as videos, images, or articles).

Embedded content from other websites behaves the same as if you visited that website directly. These sites may:

  • Collect data about you
  • Use cookies
  • Embed third-party tracking
  • Monitor interaction with embedded content

We do not control these third-party websites.


How We Use Your Information

We use collected information to:

  • Respond to enquiries
  • Communicate about our services
  • Improve website functionality
  • Maintain security and prevent spam
  • Meet legal or regulatory obligations

We do not sell or rent personal information.


Lawful & Responsible Operations

Our services involve lawful pest animal management activities carried out:

  • With landholder consent
  • In accordance with NSW and Australian laws
  • With consideration for animal welfare and public safety

Any information provided to us is handled responsibly and only used for legitimate business purposes.


Who We Share Your Data With

We may share limited data with:

  • Website hosting providers
  • Email and security services
  • Spam detection systems

If you request a password reset, your IP address will be included in the reset email.

We do not disclose personal information to third parties unless:

  • Required by law
  • Necessary for security or compliance
  • You have provided consent

How Long We Retain Your Data

  • Comments and metadata may be retained indefinitely to allow moderation and follow-up approval
  • User profile information (if any) is stored until deleted by the user or administrator
  • Contact enquiries are retained only as long as reasonably required for business or legal purposes

Your Rights Over Your Data

You may request:

  • Access to the personal data we hold about you
  • Correction of inaccurate information
  • Deletion of personal data (where legally permissible)

Requests can be made by contacting us using the details below.

We may retain certain information where required for administrative, legal, or security reasons.


Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Our website data may be stored on servers located in Australia or other jurisdictions with appropriate security safeguards.


Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Aussie Feral & Pest Solutions
📧 Email: info@aussieferalpest.com.au
📍 New South Wales, Australia